Frequently Asked Questions
Everything you need to know about your shopping experience at Flirt Adult Store.
Is the packaging discreet?
Yes. All orders are shipped in plain, unmarked boxes or mailers with no mention of our store name or contents on the outside label to ensure your complete privacy.
What will appear on my credit card statement?
To maintain your confidentiality, your billing statement will show a neutral descriptor such as 'FAS Retail' or 'Online Services' rather than 'Flirt Adult Store'.
What is your return policy for intimate items?
Due to health and hygiene regulations, we cannot accept returns on opened or used intimate products. However, if an item arrives defective or damaged, please contact us within 14 days for a replacement.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping usually takes 3-7 business days, and we provide tracking numbers for all shipments via email.
Are your products body-safe?
Absolutely. We prioritize your health by stocking products made from high-quality, body-safe materials such as medical-grade silicone, borosilicate glass, and phthalate-free TPE.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Please note that customers are responsible for ensuring the items ordered comply with local customs laws and for paying any applicable import duties.